Service Operator / Engineer (m/f/d) - SAP environment

Must-have: Good and demonstrable experience in the conception and implementation of SAP authorizations (including XAMS) - Proof by: Experience level in years - from 3 years Must-have: Module knowledge from end user/key user perspective (PM, MM, HCM) incl. typical process chains (maintenance planning, orders, scheduling MRS) - Proof by: Experience level in years - from 4 years Must-have: Very good and verifiable experience in SAP first level support in productive environments (hotline and mail support) - Proof by: Experience level in years - from 3 years Must-have: Implementation of a qualified incident/request handling: prioritization, classification, forwarding with complete error context and reproduction steps - Proof by: Level of experience in years - from 3 years Target requirements Experience with SAP S/4HANA and Fiori Launchpad in operation and functional configuration as well as error diagnosis - Proof by: SAP S/4HANA and Fiori Launchpad Configuration and error diagnosis - Proof by: Experience level in years - from 3 years System understanding for the diagnosis and reproduction of errors in the S4 system - Proof by: Experience level in years - 3 years or more Confident handling of ticketing/ITSM systems (e.g. ServiceNow/JIRA), knowledge databases and MS Office tools - Proof by: Experience level in years - from 3 years Project experience with agile methods - SCRUM - Proof by: Experience level in years - from 3 years