Change Coordinator with tool knowledge in OTRS/Znuny (m/f/d) | Location: Berlin or Bonn

📍 Berlin 02.01.2026

What is Change Coordinator with tool knowledge in OTRS/Znuny (m/f/d) | Location: Berlin or Bonn?

Change Coordinator with tool knowledge in OTRS/Znuny (m/f/d) | Location: Berlin or Bonn is an exciting career opportunity based in Berlin. This role offers competitive compensation and the opportunity to work in the technology sector with modern tools and methodologies.

Employment Type: Remote possible: true

Work Arrangement: Remote work available with flexible scheduling

Industry: Information Technology & Professional Services

Complete Job Description

For a public client in Berlin & Bonn we are currently looking for a Change Coordinator with tool knowledge in OTRS/Znuny (m/f/d). a) General data: Duration: 02.01.2026 - 31.12.2026 (with extension option) Workload: Full-time / 80-100% (1,560 hours planned) Location: Berlin or Bonn - 4 days on site, one day can be worked remotely Important requirement: German residence required b) Tasks: Independent analysis, evaluation and implementation of planned change measures Coordination of change measures...

What skills are required for this change coordinator with tool knowledge in otrs/znuny (m/f/d) | location: berlin or bonn?

The essential skills and qualifications for this position include:

Very good knowledge of ticket systems, in particular the OTRS/Znuny tool Several years of project and professional experience in operational change management in accordance with ITIL Advanced knowledge of process automation/process understanding Independent and efficient way of working in a team, even under time pressure Personal responsibility, initiative, commitment and creativity

Additional preferred qualifications may include problem-solving abilities, strong communication skills, and experience working in collaborative team environments.

What type of employment is this change coordinator with tool knowledge in otrs/znuny (m/f/d) | location: berlin or bonn?

This is a Remote possible: true position offering:

  • Competitive compensation in EUR currency
  • Remote work flexibility
  • Professional development opportunities
  • Modern technology stack and tools

How can I apply for this change coordinator with tool knowledge in otrs/znuny (m/f/d) | location: berlin or bonn?

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